Online Psychiatrists – St Paul (MN)

For various reasons some clients elect to avoid using their insurance. You can call us and we can inform you of the cost of services depending on what types of services you are seeking.

Clients who are experiencing hardship and may currently be without insurance can call our office and talk with our scheduling staff about sliding fee options. Many of our clinicians will reduce the usual and customary fees to make it more affordable for those paying out of pocket. This is determined by the individual clinicians based on circumstances and availability. Please call for more information.

Our clinicians set their own schedules and they may change over time. Many offer some evening appointment times throughout the week, but not every day and not every clinician. Most clinicians do not offer weekend appointments, but in some instances it has been arranged. It is best to call scheduling and specific requests can be addressed to see if there is a possible opportunity to accommodate the time you are looking for.

The first appointment is referred to as a diagnostic intake appointment. During this appointment the clinician is trying to gather as much information as possible about the presenting issues as well as gather global information about various areas in your life including the past. We are trying to see the whole person in the big picture so we can formulate treatment options and recommendations to discuss with you at the end of that session. There is a lot of information to collect so the clinician will be asking a lot of questions. Future sessions will take on a much different look and feel.

We ask clients to provide 24 hour advance notice for cancellations. If your appointment is on a Monday, please call by Friday if you will need to miss your appointment. This allows us to make the appointment time available to clients on our waiting or cancellation list. If less than 24 hours notice is provided, a no show or late cancel fee is charged. If special circumstances are involved, please call and discuss this with scheduling or directly with your clinician.

Please check your medication container to see if the doctor has provided any refills on the label. If so, you need only call your pharmacy to request a refill. If the label indicates no refills, you should call your pharmacy to request a refill from the doctor. Your pharmacy will electronically, or via fax, send a refill request to our office with all the information we need.

In some instances your doctor may need to see you for a medication check prior to supplying a refill. Always schedule a follow up appointment after seeing your doctor for the time frame they specify and delays in refills should not be a problem. If your doctor needs to schedule with you, our staff will contact you. Once the doctor has reviewed the refill request and approved it, your pharmacy should contact you to pick up your prescription.

If you have questions about a bill, or about our billing process, please call the main number and we will attempt to answer your question on the phone. If we cannot answer your question, we will have a representative from our billing office contact you directly.