Responding to Online Reviews
We greatly value patient feedback and appreciate that online reviews are a useful tool that consumers use to educate themselves and select medical services. However, please be aware, unlike other businesses that may respond freely to online reviews, as medical professionals, we must, and do, provide complete confidentiality to our patients. That means we are prohibited from responding in any way that acknowledges whether someone has been in our care.
Meeting Your Needs
Naturally, we value patient feedback and are available to address any issues as they arise. In order to do this effectively, it is important to let us know in real time so an appropriate remedy can be made. Please feel free to contact us at our main office via telephone for immediate assistance. Again, we value you as a client and appreciate your feedback.